Experience
7+ years of turning "I have no idea what I'm doing" into "oh, I've got this."
Known for high emotional intelligence, curiosity, and making complex systems feel simple. Entirely self-taught - learned whatever it took to solve the problem at hand.
Current Chapter
Ninaverse | Learning in Public & AI Operator
October 2024 - Present
- Helping mindful founders rebuild their operations with AI-enhanced systems through Pixie Dust
- Running a "tiny experiment" as part of Ness Labs community: 6 months of weekly articles + newsletter
- Writing about emotional intelligence, healing, trauma, and figuring things out in my blog and "Hermit Diaries"
- Learning to read more, think deeper, share honestly
Work History
Freelance Operations Consultant
July 2022 - September 2024 | 2 years 3 months
Helped small businesses turn operational confusion into clarity:
- Streamlined workflows through analysis, ClickUp builds, and SOP creation → 30% efficiency gains
- Transformed team dynamics through strategic culture work, including redesigning 1:1s, rebuilding HR processes, and implementing company-wide OKRs → 25% boost in employee satisfaction & 90% goal achievement
What I loved: Watching teams go from overwhelmed to organized, seeing people actually enjoy their work again.
EX Squared LATAM
1 year 11 months across multiple roles
Marketing Manager | May 2023 - February 2024
- Built SEO and paid advertising strategies for Latin American markets → 20% increase in qualified leads
Change Management Manager | July 2022 - May 2023
- Led company-wide OKRs adoption & introduced Asana → 70% improvement in goal alignment & 50% increase in on-time delivery
Social Media Manager | April 2022 - October 2022
- Grew Instagram from 400 to 1,900 followers in 3 months (375% growth)
- Launched LinkedIn newsletter that gained 29,000 subscribers in month one
The pattern: I kept getting promoted because I saw what wasn't working and figured out how to fix it.
Accenture
Paid Search Specialist | September 2020 - January 2022
My brief corporate adventure:
- Optimized SEO and PPC campaigns for global clients → 40% organic traffic increase, 15% cost-per-click reduction
- Learned that big company processes can teach you a lot about what not to do
Earlier Adventures
Building skills across different industries
Digital Marketing Consultant
Freelance
Marketing Manager
International Center for Dev. Studies
Marketing Specialist
Academia Tica Spanish School
Ecommerce Manager
Altea Design
Skills & Learning
Always teaching myself whatever I need to know
Current Focus
AI automation, systems thinking, human-centered design, learning to read books cover to cover
Certifications
Google Project Management, SAP Fundamentals, Data Analytics, Consulting Problem Solving, OKRs CERTIPROF
Tools I Love
Notion, ClickUp, Zapier, anything that makes work feel less like work
What Lights Me Up Now
Building systems that feel human. Working with founders who care about sustainability over just scaling. Creating operations that help people thrive, not just survive. If you're building something meaningful and want help making it actually sustainable, let's talk.